At ADFA, we’re committed to protecting and respecting your privacy.
We aim to provide you with the highest quality service whilst you are accessing our services. To do this, we must keep records about you, your children and the services we provide for you. We aim to maintain high standards, adopt best practice for our record keeping and regularly check on how we are doing.
- only collect personal data for specified purposes
- explain why we are collecting personal data
- where necessary, seek consent relating to the use of personal data
- retain personal data securely and
- only hold personal data for a necessary amount of time after which it will be deleted.
If you have any questions regarding this policy or our privacy practices then please contact us:
We may change our privacy notice from time to time, so please check the website occasionally to ensure that you’re happy with any changes.
How do we collect information from you?
We obtain information about you when you contact us or access any of our products and services.
This will usually be through a contact form, telephone call or enquiry submitted to us either:
- by email
- as a hard copy sent to us through the post
- by telephone
- by Facebook
What information do we collect?
The personally identifiable information (PII) we collect is different for each service we provide but will usually include your name, contact details and child’s information needed to provide you with the specified service such as a soccer school attendance.
How is your information used?
We may use your information to:
- to carry out our obligations arising from any contracts entered into by you and us
- seek your views or comments on the services we provide
- notify you of changes to our services
- send you marketing communications which you have requested or we have gained your permission for
Cookies and tracking data
How long will we hold your information?
We review our retention periods for personal information on a regular basis. We are required by law to keep some information, but in general we will only keep information for as long as is necessary for the relevant service or for as long as is set out in any contract we hold with you.
Who has access to your information?
We will not sell or rent your information to third parties, or share your information with third parties for marketing purposes.
ADFA is fully responsible for your data control. We use a digital development company to help us with our website who will have access to your data for essential development access and website support.
How you can access and update your information?
The accuracy of your information is important to us. If you would like to update, amend or delete the information that we hold about you, then please contact us:
by email: email@example.com
or by telephone:07900897873
Under the GDPR you have a number of rights which you can access exercise free of charge which that allow you to:
- Know what we are doing with your information and why we are doing it
- Ask to see what information we hold about you
- Ask us to correct any mistakes in the information we hold about you
- Object to direct marketing
- Make a complaint to the Information Commissioners Office
Depending on our reason for using your information you may also be entitled to:
- Ask us to delete information we hold about you
- Have your information transferred electronically to yourself or to another organisation
- Object to decisions being made that significantly affect you
- Object to how we are using your information
- Stop us using your information in certain ways
We will always seek to comply with your request however we may be required to hold or use your information to comply with legal duties.
For further information about your rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioners Office (ICO) on individuals’ rights under the General Data Protection Regulation.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
Last updated 9th June 2018.